Terms and Conditions

Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to these terms and applicable laws.

Definitions

• Website: the Air Optix online platform and associated public pages.
• User: any person browsing, registering, or transacting on the website.
• Order: a request placed by a user to purchase listed products/services.

Account and User Responsibilities

• Provide accurate details for account and order processing.
• Maintain confidentiality of your credentials and OTPs.
• Avoid misuse, fraud, or unlawful activities on the platform.
• Promptly notify us of unauthorized account activity.

Orders and Pricing

Product availability and pricing may change without prior notice. Orders are subject to confirmation, payment authorization, and verification checks where required.

• We may decline or cancel orders with incorrect pricing or stock errors.
• Order acceptance is complete only after confirmation from our side.
• Invoices, taxes, and compliance documents are generated as applicable.

Payment Terms

Payments are processed through authorized gateways. In case of payment failure, gateway timeout, or suspected risk, order processing may be delayed or canceled.

• Displayed prices are final as per applicable taxes unless noted otherwise.
• For failed debits, reversal timelines depend on banks/payment partners.
• Chargeback or dispute misuse may lead to account restrictions.

Shipping and Delivery

Delivery timelines are indicative and may vary based on location, logistics partner, compliance requirements, and force majeure events.

• Risk transfer and delivery proof may depend on shipping method and contract terms.
• Users must ensure correct shipping address and contact details.

Returns, Refunds, and Cancellations

Returns and refunds are governed by our dedicated policy page. Please review Return and Refund Policy before purchase.

Intellectual Property

All website content, branding, visual assets, and technical materials are owned by or licensed to Air Optix unless otherwise stated. Unauthorized reproduction or commercial use is prohibited.

Liability and Disputes

To the extent permitted by law, Air Optix is not liable for indirect or consequential losses arising from website use or transaction delays beyond reasonable control.

Disputes should first be raised through our support channels for amicable resolution. Where required by law, disputes are subject to the jurisdiction of competent courts in Chennai, Tamil Nadu.

Policy Updates

We may revise these terms from time to time. Updated versions will be posted on this page with the revised effective date.

Contact for Clarifications

For terms-related questions, contact sales@airoptix.in or +91-96069 32020.